Program Outlines

Medical Office Assistant (In-Class or Online)

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• Answering the Phone

• Booking/Confirming Appointments 

• Room and Patient Preparation for the Doctor

• Billing; including Submission, 

• Reconciliation, Printing Reports, and Third Party Billing 

• Worker’s Compensation Board Procedures           

• Electronic Funds Transfer Technology

• Filing Systems

• Mail Document Sorting and Detailing

• Making Referral Appointments

• Computer Software Programs and Applications (Billing Systems and    Microsoft Programs)

• Ordering Supplies

• Scanning Test Results

• Requisitions and Forms

• Job Search/Resume

• Sanitation Procedures and Introduction to Instruments (Aseptic and Sterile Technique)

• Making Bank Deposits

• Procedure for Phoning in Patient’s Prescriptions to Drug Stores

• Medical Terminology

• Abbreviations

• Discussing Job Interviews 

• Assistance in Minor Surgery Room

• Simple Dressing Change Procedures

• Discussing Real-life Scenarios that Occur within the Medical Office Assistant Field

• First Aid Kit Comprehensive Coverage

• Typing Skills 

• Dress Code

• Audio Dictation 

• Health Information Act/Scanning

Medical Office Unit Clerk (In-Class)

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• Answering the Phone
• Booking/Confirming Appointments 
• Room and Patient Preparation for the Doctor
• Billing; including Submission, 
• Reconciliation, Printing Reports, and Third-Party Billing 
• Worker’s Compensation Board Procedures           
• Electronic Funds Transfer Technology
• Filing Systems
• Mail Document Sorting and Detailing
• Making Referral Appointments
• Computer Software Programs and Applications (Billing Systems and Microsoft Programs)
• Ordering Supplies
• Scanning Test Results
• Introduction to Instruments (Aseptic and Sterile Technique)
• Making Bank Deposits
• Procedure for Phoning in Patient’s Prescriptions to Drug Stores
• Medical Terminology (MOA)
• Abbreviations(MOA)
• Discussing Job Interviews 
• Assistance in Minor Surgery Room
• Simple Dressing Change Procedures
• Discussing Real-life Scenarios that Occur within the Medical Office Assistant Field
• First Aid Kit Comprehensive Coverage
• Typing Skills 
• Audio Dictation 
• Health Information Act/Scanning
• Requisitions and Forms
• Job Search/Resume
•  Nursing Unit Clerk 
• HUC Professional practice 
• HUC Admit Transfer and Discharge
• Pulse Site, Stethoscopes, Blood Pressure
• HUC Professional communication
• HUC Transcribe and process doctor's orders
• HUC Chart management 
• HUC Receive visitors and answer the telephone
• HUC Maintain hospital equipment and drug inventory
• HUC Clinical preparation
• HUC Clinical Practicum  
• Coordination of Emergency Protocols
• HUC Medical Terminology II
• HUC Abbreviations
• Infection Control
• Pharmacology
• Medical Transcription and Net Care
• Sanitation Procedures  

admission criteria

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Students must meet the following criteria:

  1. No high school diploma needed.
  2. Students may be required to write an entrance exam.
  3. It’s required to bring your high school transcripts if you have any to your registration appointment.

To order High School Transcripts in Alberta call:

Transcript Phone: 1-780-427-5736

Alberta Learning

Transcript Unit

IBM Building, 2nd Floor

10044-108 Street, Edmonton, AB T5J-5E6

http://www.learning.gov.ab.ca/learning/studentservices/